Terms of Service Contract - GDPR Compliance

While this document addresses the European Union’s new GDPR law, Red Oxx felt it was necessary to offer all our customers information about data collection, how we use this data, and how it may affect our customer’s privacy. By purchasing from Red Oxx you agree to our Terms of Service and accept our efforts at GDPR compliance.

International customers cannot order product from Red Oxx on our website unless they agree to this Terms of Service contract and our International Shipping Policies agreement. Access to agreement to these policies is available when you select your International Shipping location in the cart checkout address form during purchase. Note that the cookie that works this agreement lasts for 24 hours. EU customers agreeing to this contract hereby allow the data collection software Red Oxx uses, as listed below, to operate certain aspects of the website (for example: viewing product videos).

EU customers can also contact Red Oxx Customer Care to have their email accounts deleted with no further marketing sent to them.

Red Oxx is in the process creating the option of "allow" or "disallow" cookies being placed on your computer when you visit our website. We expect this to be implemented soon. In the meantime, you can remove cookies and reduce data collection by following these procedures. 

Microsoft cookie removal.

Mac cookie removal.

Portable Apple devices cookie removal.

Android systems cookie removal.

Software and Systems that Gather Data for Red Oxx Marketing

• Adroll – Adroll is a remarketing software that pitches ads to customers who have visited the website and then surfed to other sites. Ads Red Oxx created are then seen on other sites. This is operated by a cookie system.
• Google Analytics – Red Oxx collects data from all users to determine marketing silos and success or failure of our marketing efforts. Google has implemented their own privacy policies that prevent us from seeing certain aspects of data. If you’re concerned about Google’s data collection there are alternate search platforms such as Duckduckgo available that offer user privacy.
• Helpscout – This is a customer service provider software that assists Red Oxx in communicating with our customers more efficiently. More information about Helpscout’s privacy policy and GDPR compliance can be found here.
• Klaviyo – This software drives our email newsletter, our welcome email series, and post purchase email flows. Customers are now automatically opted in but can easily unsubscribe or request deletion of their email accounts in Klaviyo at any time.
• Privy - Our email newsletter opt-in and abandoned cart software. Privy has addressed GDPR compliance here.
• Youtube – Our video channel is under the auspice of Google, avoid using Youtube if you’re concerned about data collection by Google.
• Facebook and other Social Media – Red Oxx uses Facebook and other social media platforms like Twitter, Instagram, and Pinterest to pitch marketing. When you sign on with these social media outlets, you can arrange your own personal privacy settings within each platform.
• VIMEO – Red Oxx uses this video software hosting platform to operate our onsite product and customer service videos. More information about Vimeo’s compliance with GDPR can be found here.
• VTex eCommerce Platform - To better serve our customers we collect emails to process all orders placed on the website. See our privacy policy here and our email policy here. Vtex uses cookies to operate a variety of processes on the website. Should customers disallow or block use of cookies on our website the user experience may deteriorate. 
• Amazon Web Services is integrated into the Vtex platform and assists with data processing. AWS Data Privacy Policy is here. 
• Adwords – Red Oxx uses Google’s Adwords advertising service to market to new and current customers on Google's search platform.  If this is a concern, you will need to use a different search engine that do not track you, like Duckduckgo for example.
• Logical Position - This is our Adwords and BING account managers. We do not share any personal data with Logical Position. However, you may read their Privacy Policy here. 
• Google Shopping - This is a shopping network hosted by Google. Red Oxx sells items through Google Shopping according to their terms of service guidelines. 
• Facebook Shop - This is Facebook's shopping network. Red Oxx sells items through this media platform and follows their terms of service guidelines.
• BING - Red Oxx advertises on BING. You may read their Privacy Policy here: 
• Shopper Approved - This is our product and customer care merchant review software. As a partner, Red Oxx operates within their strict terms of service guidelines.
• Cubit - A one-time engagement geo-targeting software which we used to mine for our demographic data marketing. Their privacy terms are here.
• Reddit - Red Oxx has advertised on Reddit. If you use Reddit, you can read up on their Privacy Policy here. 
• Hotjar - This website user recording software gives us data feedback on our website usability. Information gleaned from Hotjar is used to improve your website experience. Hotjar has a strict privacy policy, and all visitors are masked and are not tracked into the cart.
• Billings Gazette - This is our local media whom we occasionally contract marketing services, usually during summer or Christmas seasons. Their Privacy Policy is here. 
• Pub Station - A local music performance booking company Red Oxx partnered with during the summer of 2021. You can find their Privacy Policy here. 
• QRCode.Studio - This software creates and tracks QR codes that we use in our marketing posters and graphics. Their Privacy Policy is here.
• Paypal - This popular payment purchasing gateway is integrated into our checkout. You can read their Privacy Policy Statement here.  
• Affirm - An optional payment gateway where users apply for a loan. If you use Affirm you will be required to fill out their application and this also covers their Privacy Policy. You can read up on how they check your credit here. 
• e-Business Pros- Occasionally we partner with this small family owned Austin, Texas based company in regards to maintaining our Klaviyo email account. Their Privacy Policy is here.  
• Third Party Websites -  Red Oxx links out to various third party websites within our content to improve the user experience; offering links to travel websites, forums, restaurants, airlines, and so forth. Red Oxx does not garner any other association or affiliation with these third party websites and is not responsible for issues associated with users visiting these sites. When at all possible, Red Oxx will strip any tracking software built into any links and use only Internet web posted links in our content linking. If a link breaks or a site moves we will make every effort to update or remove the links from our site content. We want our users to have a safe and comfortable shopping and surfing experience while visiting redoxx.com. 

Red Oxx does not maintain an ebay, Etsy or Amazon Shopping account. Red Oxx items sold or auctioned on these sites are sold by private citizens or second hand outlets.

Red Oxx does not currently maintain any affiliate accounts or associate with any affiliates.