Red Oxx Email Policy
Our Email Policy is intended to address those who feel that they have received unsolicited email from Red Oxx.
If you received an email newsletter from Red Oxx and do not wish to receive any more, you may use the ‘unsubscribe’ link at the bottom of the email. If this doesn't work for you simply send an email to Red Oxx Red Oxx subject line "unsubscribe".
Red Oxx does not send emails to people with whom it has no contact. The following conditions can result in your receiving an email from Red Oxx:
- You created an account on the Red Oxx website.
- You purchased an item from Red Oxx either online, in person or over the phone.
- You subscribed to the Red Oxx newsletter mailing list.
- You emailed a question to Red Oxx.
- You requested a Media Kit from Red Oxx.
PRODUCT AND CUSTOMER SERVICE REVIEW SURVEY EMAILS
Red Oxx uses a third-party review survey application with Klaviyo. You may receive a product review request email about 30 days after purchasing from Red Oxx
If you received an email from Red Oxx and feel that none of the above conditions have been met, please contact us to register a complaint.
Our email address is registered with abuse.net. We take reports of spam abuse seriously and we will work with you to find a solution to the problem. In rare cases, spammers find new ways to exploit vulnerabilities within websites to force them to send spam. If you suspect this has happened we would appreciate it if you would notify us using the email address above. We are constantly working to improve the privacy and security of the Red Oxx website to prevent our customers from receiving spam and reduce the overall amount of spam on the internet.