Loading Issues On Firefox
While shopping on redoxx.com which is hosted by VTEX, some modules might not load properly on Firefox 89.0 due to the new Enhanced Tracking Protection option in the browser, which is turned on by default.
This problem may affect the storefront and the checkout page, when customers access the store through Firefox 89.0.
To fix this issue, you should turn off the tracking toggle:
- Access the Red Oxx storefront through Firefox 89.0.
- Click on the shield icon, next to the url.
- Turn OFF the Enhanced Tracking protection is ON for this site toggle
Red Oxx only collects pertinent information to process your order.
If after these steps the site is still not loading properly, we advise you to try another browser.